Terms of Use

These Terms form an agreement between you and Lupebrands Inc., located at 737 Kennedy Circle W, Milton, ON L9E 1R9, Canada, which operates Sollo Central. By using the website or Service, you agree to these Terms and our Privacy Policy. If you use the Service for a business, you confirm that you are authorized to bind that business.

Sollo Central connects to your Amazon seller and advertising accounts through Amazon’s official authorization. It monitors profit, advertising, inventory, and ratings; proposes actions with estimated costs and impact; and executes on Amazon only actions you approve individually or through a standing approval you configure. Every action is logged.

The Service does not replace your judgment, your seller obligations, or your relationship with Amazon. Supplier orders, freight, account health, and appeals remain your responsibility.

Sollo Central is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc.

You must be at least 18 and operate a business selling on Amazon.com. You are responsible for your Sollo Central credentials and activity on your account. Report unauthorized use to sales@sollocentral.com. Onboarding is personal and may be delayed or declined.

You authorize Sollo Central to access your accounts and take actions only within the approvals and guardrails you configure. You may revoke that authorization at any time. You confirm you have authority over each connected account and will comply with Amazon’s Business Solutions Agreement, Ads terms, and developer and automation policies.

You are solely responsible for your guardrails, standing approvals, and each approval you give. An approved action is your instruction to carry it out. Review proposals and your action log. We never ask for or store your Amazon password.

Copilot and Autopilot are monthly subscriptions at the prices shown on the site. Fees are flat and are not a percentage of ad spend. Subscriptions are charged monthly in advance; taxes are excluded. We may change prices with 30 days’ notice.

You may cancel at any time; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where the law requires otherwise. Pilots or beta offerings may be free or reduced-price and may end at any time.

You may not:

• violate Amazon’s policies or any applicable law;
• reverse engineer, scrape, or interfere with the Service;
• connect accounts you are not authorized to access;
• manipulate reviews, ratings, or rankings; or
• use the Service to build or support a competing product.

You own your data. You grant us a limited license to use it only to provide, secure, and improve the Service, as described in the Privacy Policy. Your data is never shared with other customers and is not used to train general-purpose AI models.

After termination, you have 90 days to export your data. After that period, we delete it except for logs and records we must retain.

The Service, website, Sollo Central name, and elephant symbol belong to us or our licensors. While your subscription is active, we grant you a limited, non-transferable right to use the Service for your business. You may give us feedback, and we may use it freely without restriction or payment.

Estimates are estimates. We do not guarantee sales, margin, ACOS, ranking, or any other result. Case studies, including Mr. Kics, reflect one seller account—our co-founder’s—and results are not typical. The Service is not legal, tax, accounting, or investment advice.

We do not guarantee uptime unless separately agreed in writing. The Service depends in part on Amazon’s APIs and policies. Features may change with reasonable notice.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY ESTIMATE OR PROPOSAL WILL BE ACCURATE OR PRODUCE A PARTICULAR RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST SALES, AMAZON ACCOUNT SUSPENSIONS, OR AMAZON FEES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

You agree to indemnify and hold us harmless from claims, losses, and reasonable expenses arising from your breach of these Terms, your violation of Amazon policies, or actions you approved or configured, except to the extent caused by our own unlawful conduct.

We may suspend or terminate access if you breach these Terms, Amazon requires it, payment fails, or suspension is reasonably needed to protect the Service or others. You may stop using the Service and cancel your subscription at any time. Sections that by their nature should continue—including data, intellectual property, disclaimers, liability, indemnity, governing law, and general terms—survive termination.

Applicable law and the courts competent to hear a dispute are determined under the relevant conflict-of-law and jurisdiction rules. These Terms do not require an exclusive forum or mandatory arbitration. Nothing in these Terms removes protections or rights that apply to you under mandatory law. A separate written agreement with Lupebrands Inc. may specify a governing law and forum for your business account, subject to those mandatory rights.

Before filing a claim, the parties will try in good faith to resolve the dispute through informal negotiation for 30 days after written notice.

We may update these Terms and will give 15 days’ notice of material changes. Changes will be posted here with an updated effective date. If you do not agree to a change, stop using the Service before it takes effect.

These Terms and the Privacy Policy form the entire agreement between you and us about the Service. If a provision is unenforceable, the remaining provisions remain effective. You may not assign these Terms without our consent; we may assign them as part of a merger, sale, or reorganization. A failure to enforce a provision is not a waiver. Notices to us must be sent to sales@sollocentral.com with “Legal notice” in the subject line, or to our postal address below. We may send service notices to the email address associated with your account.